Contact Us & FAQ
Roll for insight and find answers to your questions!
Common GM questions answered
Ordering DnD Resources
Yes! They’ll work with any VTT site or software that allows the upload of .JPEGs. Each map is less than 5MB, which works great with a free Roll20 account (we personally love FoundryVTT and recommend buying it as one of the best applications).
Sadly, we haven’t yet added walls, lighting, sound, etc. to all our maps directly for those platforms. But, if you grab our Quarantine Bundle with over 520 maps, it’s now FoundryVTT ready with walls, lighting, sounds, and some animations! If you’d like to have a look at how to install them, you can find our instructions here. Plus, if you want to try running one of the FoundryVTT ready maps, download and try a free module here!
You can print them at home using our easy home-print .PDFs (they have instructions included at the front). If you like, you can test out printing this free map, once you download it from DriveThruRPG. Otherwise, we recommend taking the maps to stores like Staples or Office Depot for affordable professional printing (or, if you’re in Australia like us, Office Works or Kmart).
Absolutely, and have fun doing it! You just need to give us credit when doing so. If you have any questions about this check out our super short and simple personal use license, or contact Seafoot Games by emailing bebandluke@seafootgames.com 
Credit-wise, we’re happy with a verbal shout-out, our business name on the video itself, or a written credit in the video description ^.^
Each map is downloaded as a few different file types. This includes a 72dpi .JPEG file for VTTs, a 300dpi .JPEG for poster printing (such as A1 or A0), and a .PDF document for home printing. The latter document has a few extra pages at the front with printing instructions, to make the process extra-easy.
Yes, all of them do but there’s multiple files for each map, some of which are ungridded. For example, the large poster .JPEG and easy-home printing .PDF files both come gridded. The files that don’t come with grids are the additional high-resolution .JPEG and the low-resolution VTT .JPEG (this is because VTT applications often add their own grid).
Our standard DnD battlemap license is for personal use only. For example, if you’ve bought the Quarantine Bundle or our other works on DriveThruRPG, this will apply. It means you can use the map to play with your friends, but you can’t sell it in any way, shape, or form.
YES! We offer two different kinds of licenses: the Creator Commercial Use License and the Print Reseller Commercial Use License. The first lets you use our maps and assets in your adventures, the second lets you resell printed copies of our maps. Click on either to learn more about them, we’d love it if you signed up!
So far we only sell digital content, but you’re welcome to print them as A1 or A0 posters. We’ve found office supply or printing stores are great for this!
If you're having trouble with your new DnD resources
Returns and Downloads
Our refund policy is simple. If you’re not 100% satisfied with your purchase and it’s been less than 30 days since you bought it, we’ll give you a full refund. All you need to do is ask by emailing us at bebandluke@seafootgames.com. It should only take us a few business days to process. More specifics here.
Your download links will take you to either Google Drive or Sync to download. Simply right click the folder (or the folder’s sub-contents), and select download.
Sometimes, there are errors because the download’s file path is too long (particularly in our mega bundles). In this case, try save the download to your PC’s root folder, or just download one map at a time as needed from the cloud. As long as our business exists, you should have access to your maps. If links to your downloads ever hit a 404, shoot us an email and we’ll reconnect you.
Most of the time, you can right click your download and select “unzip” or “extract” and that will do the job. However, sometimes this throws errors for our big mega-bundles. In that case, we recommend using the free app 7-Zip; it works wonders.
Yes, read our simple step-by-step guide. You’ll be set up and running encounters in minutes, whether you’re a seasoned DM or just starting out. If you’re new to this, try my free sample module first to give it a go before purchasing.
Unfortunately, each server’s configuration is different and beyond our ability to specialise in. You’ll need to reach out to the server you’re looking to host with directly for set-up help. Remember, if you can’t get our maps working, you can get a full refund from us within 30 days of purchase.
Simply send us an email with your name, we’ll look up your order / account and update it with the correct email address. After that, we’ll resend your download email, and order confirmation email if you like.
Absolutely! Just reach out to us via email. Remember, we offer a 30 day refund policy if you don’t like your purchase, so we can always refund you within that window if it turns out you don’t like your new battlemaps for whatever reason. We’re still grateful that you gave our work a try!
Inside the Quarantine Bundle folder you’ll find a Foundry13 compatible version which has been kindly sorted into a compendium by Ben, one of our GM’s. The folder includes install instructions, let us know if you have any problems.